Terms of Service

Last updated: November 18, 2025

Please read these Terms of Service carefully before using Fleetzio Go. By accessing or using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or using Fleetzio Go, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

Fleetzio Go provides AI-powered route planning and optimization services for drivers and fleet managers. Our services include:

  • Route optimization and planning
  • Multi-stop trip management
  • In-app navigation
  • Expense tracking
  • Analytics and reporting
  • Scheduled trip templates

3. User Accounts

Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.

Account Responsibilities

  • You must be at least 18 years old to use our services
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized access
  • One person or business per account

4. Subscription and Payment

Subscription Plans

We offer Free, Pro, and Business subscription plans. Details of each plan are available on our Pricing page.

Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees.

Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of purchase.

Cancellation

You may cancel your subscription at any time. Your access will continue until the end of your current billing period.

5. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Violate any laws or regulations
  • Interfere with or disrupt the service
  • Attempt to gain unauthorized access to our systems
  • Use the service to transmit malware or viruses
  • Harass, abuse, or harm other users
  • Scrape, copy, or distribute our content without permission
  • Impersonate others or provide false information

6. Intellectual Property

All content, features, and functionality of Fleetzio Go are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Disclaimers and Limitations

Service "As Is"

Our service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

Navigation Disclaimer

While we strive for accuracy, you are responsible for following traffic laws and exercising caution. Do not rely solely on our app for navigation decisions.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason. Upon termination, your right to use the service will immediately cease.

9. Changes to Terms

We may modify these terms at any time. We will notify you of significant changes via email or through the app. Your continued use after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.

11. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@fleetzio.com

Address: 123 Market Street, San Francisco, CA 94105

Phone: +1 (555) 123-4567